01. Information We Collect

Depending on how you use the ExportBite website, we may collect information that you voluntarily provide to us.

• Name and contact information
• Email address
• Phone or WhatsApp number
• Business or company information
• Shipping and delivery information when required
• Product enquiry and order-related information
• Other information you choose to provide through forms or communication

02. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider or third-party services.

• IP address
• Browser and device information
• Pages visited
• General website usage information
• Referring website or source

This information may be used for website security, performance, analytics and improving the user experience.

03. How We Use Your Information

Information provided to ExportBite may be used for legitimate business and website-related purposes, including:

• Responding to product and business enquiries
• Processing and managing orders
• Providing quotations and product information
• Communicating about orders or enquiries
• Arranging shipping or delivery where applicable
• Improving our website and services
• Maintaining website security
• Complying with applicable legal requirements

04. Cookies

ExportBite may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

Cookies may also be used by certain third-party services integrated with the website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

05. Website Analytics

ExportBite may use analytics and website measurement services to understand visitor behaviour, website performance and traffic sources.

Such services may collect technical and usage information in accordance with their respective privacy policies.

06. Sharing of Information

ExportBite does not intend to sell or rent your personal information to third parties.

Information may be shared with trusted service providers when reasonably necessary to operate the website or fulfil business requirements, such as hosting, website technology, payment processing, shipping or communication services.

Information may also be disclosed where required by applicable law, regulation or lawful government authority.

07. Payment Information

If payments are processed through third-party payment providers, payment information may be handled directly by the applicable payment service provider.

ExportBite does not intentionally store complete payment card details on its website unless such storage is specifically required and lawfully supported by the applicable payment system.

08. Data Security

ExportBite takes reasonable technical and organisational measures to help protect information from unauthorised access, misuse, alteration or disclosure.

However, no website or method of transmission over the internet can be guaranteed to be completely secure.

09. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

ExportBite is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

10. WhatsApp & Social Media

ExportBite may provide communication options such as WhatsApp, Instagram or other social media platforms.

Communications made through third-party platforms are also subject to the privacy policies and terms of those platforms.

11. Data Retention

ExportBite may retain information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements or comply with applicable legal requirements.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information you provide to ExportBite.

You may contact us to request information about your personal data, request correction of inaccurate information, or raise a concern regarding the handling of your information.

Requests may be subject to reasonable verification and applicable legal requirements.

13. Children's Privacy

ExportBite's website is intended for general business and informational use and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes that are prohibited by applicable law.

14. Changes to This Privacy Policy

ExportBite may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.

Any updated version will be published on this page together with the applicable updated date.